Returns

We accept returns for unused jewelry, in exchange for store credit. Returns must be processed within 14 days of receiving the items. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us via the contact page.

or if you have questions - feel free to contact us as well. If your return is accepted, we’ll send you instructions on how and where to send your package. Please note Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be sent a refund amounting to the full amount of your order. We do not offer any refunds beyond 14 days of the purchase date.